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You can return your product within 30 days from the date of receipt of your order. 

We will accept products unused, unworn, in the same status and with the original packaging. 

Return your jewel(s) in its (their) original packaging to:

Unchain Me by Chiara Carpegna

Strada Ospedale San Vito 20, 10133, Turin, Italy

If you choose to return your jewelry with a tracking number, please notify us by email at
We will process your request within 10 business days after receiving your jewelry.
After receiving your products, we will send you an email to notify you about the refund, if it's accepted or rejected. Items on sale cannot be refunded.

* Please note that Unchain Me is not responsible for the carrier fees for exchanges and returns.
You may use your preferred carrier with tracking services and insurances to secure your package.
Unchain Me will not be responsible for any loss during the transportation.

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